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New to TrackNotion? Learn the basics of call tracking analytics in a few clicks — or browse our FAQs for quick answers.
New to TrackNotion?
Step-by-step guides to get you tracking, analyzing, and acting on every call.
How to Get Started
Set up your account, create campaigns, customize call flows, and use dashboards to monitor performance.
Read OnboardingNavigating TrackNotion
A tour of the dashboard, sidebar, and key sections you'll use every day.
Read AccountChanging Your Plan
Upgrade, downgrade, or adjust your minutes and numbers as your needs change.
Read AccountChanging Your Notification Settings
Control email and SMS alerts for new calls, missed calls, and grades.
Read AnalyticsUnderstanding Call Sentiments
How AI scores the emotional tone of every call — and what to do with it.
Read AttributionHow to Use UTM Tagging On Your Accounts
Append UTM parameters to your links for precise campaign attribution.
Read CallsAccessing Call Recordings and Transcripts
Find, play, search, and share recordings and AI transcripts for any call.
Read AccountUpdating Your Payment Options
Add or change the card on file and view your billing history.
Read AnalyticsGetting the Most Out of TrackNotion's Analytics
Turn call data into decisions with filters, trends, and exports.
Read CampaignsSetting Up a Dynamic Campaign
Use dynamic number insertion to track visitors from each ad source.
Read CampaignsEasy Call Routing with Call Flow
Build phone menus, route by time of day, and send calls to the right person.
ReadLearn how call tracking works
Frequently Asked Questions
Quick answers to the questions we hear most.
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