Multi-User & Permissions

Scale your business with powerful multi-user and permission settings.

TrackNotion supports multiple users for a single company, letting you onboard your entire team. The granular permissions system gives you complete control over what each user can see and do — from sending texts to viewing transcripts, recordings, or even modifying call routing.

What you get

Everything this feature does for your business

Granular roles for your whole team.

  • Onboard your entire team with individual logins
  • Control who sees what with granular read, write, modify, or delete permissions
  • Scale your account with flexible user and tenant management
  • A single user can belong to multiple companies (tenants)
  • Save user preferences per user-tenant relationship
Why it matters

Built for real business outcomes

Each capability translates directly into measurable results.

Protect Sensitive Information

Give each user their own login credentials and control exactly what they can see and do.

Boost Team Collaboration

Work together in a single, centralized platform with role-specific permissions from agents to managers.

Seamless Scalability

A permission format as scalable and customizable as platforms like HubSpot, adapting to your growing business.

Go deeper

A closer look at the details

Multiple Users per Company

  • A single company account can have multiple users
  • Your entire team can access the system

Granular Access Control

  • Grant read, write, modify, or delete permissions per section
  • Control who can send texts, see callers, or modify routing

Flexible User-Tenant Relationships

  • A user can be a member of different companies
  • Simply select the company you're working on — ideal for consultants

Ready to turn every call into revenue?

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